Cuckoo rubber packing parts are consumables, not permanent parts, and the official recommended replacement period is 1 year. Therefore, if you replace only the inner pot, the above problem may occur, and in this case, the inner pot product is not defective.You can return the product up to 14 days from the day you receive it. Feel free to contact me if you have any questions. I usually send a reply within 24 hours. This item is in the category "Home & Garden\Kitchen, Dining & Bar\Small Kitchen Appliances\Rice Cookers". The seller is "kwangil74" and is located in this country: KR. This item can be shipped worldwide.