Gas or Propane use please let us know when ordering. Heavy duty and durable for long lasting use. Please contact Cooler Depot USA immediately. Cooler Depot will re-send you a brand new unit again. When you open and plug in unit and it does not work please contact Cooler Depot and we will give the customer an option of fixing or exchanging for same unit.
We will request pictures of the damage. If listing states product has NSF, the product is NSF Certified. If you do not see NSF in the product listing, the product is not NSF Certified.