Weekends and Japanese holidays are not available because post office is closed. Customer service and satisfaction are very important to us.All return request must be made within 30 days of the receipt of the item. International Buyers - Please Note. The item "NEW Panasonic SR-JHS18-N IH Rice Cooker 10CUP 220V from JAPAN FS" is in sale since Friday, November 27, 2020. This item is in the category "Home & Garden\Kitchen, Dining & Bar\Small Kitchen Appliances\Slow Cookers". The seller is "jpnhobby_8" and is located in Nagoya. This item can be shipped worldwide.